Slobaji Privacy Policy — How we protect your information

1Introduction & General Commitments

Slobaji believes that privacy is a fundamental right for every user. When we collect information from you, it is used entirely to improve your service and ensure a safe gaming environment.

This privacy policy ("Policy") explains how Slobaji collects your personal information, how it is stored and processed, and the circumstances under which it may be shared with third parties.

We follow international data protection standards and handle your information with the highest respect. Your trust in Slobaji is our greatest responsibility.

2What information we collect

Slobaji may collect various types of information related to you. This information is generally grouped into three categories:

We never store your password or full payment card number. Sensitive financial information is always processed in encrypted form.

3How We Collect Information

Slobaji collects information through various methods:

• Information Provided Directly: Information you provide directly during registration, the KYC process, or when contacting us.
• Automatically Collected Information: Information collected through cookies, log files, and similar technologies while you use the platform.
• Information Received from Third Parties: Limited, necessary information received from payment processors or identity verification services.
• From gaming activity: Information automatically recorded when you play games or place bets.

4How We Use Your Information

Slobaji uses collected information for the following purposes:

• Account management: To complete registration, enable login, verify KYC, and maintain account security.
• Payment Processing: To process deposits and withdrawals and to prevent financial fraud.
• Service Improvement: To analyze your experience and further improve the platform's quality.
• Responsible Gaming: To identify problematic gaming behaviour and provide timely support.
• Legal obligations: To comply with requirements from government or regulatory authorities.
• Contact: To keep you informed about important updates, promotions, or account-related matters.
• Fraud Prevention: To detect multiple accounts, bot usage, or other illegal activities.

5Data Sharing Policy

Slobaji does not typically share your information with third parties. However, sharing may occur in limited circumstances:

• Service Provider: Trusted partners — such as payment gateways, identity verification services, or technology infrastructure providers — who are contractually obligated to protect your data.
• Legal requirements: When required by court order, government request, or anti-money laundering laws.
• Business Changes: If Slobaji merges with or is acquired by another company, information may be transferred.
• With your consent: If you have given consent to share information with specific third parties.

Our service provider partners process information only on Slobaji's instruction and in accordance with this privacy policy. They cannot use your information for their own purposes.

6Cookies & Tracking Technologies

Slobaji website and app use cookies and similar technologies. Cookies are small text files stored on your device that enhance your browsing experience.

We use the following types of cookies:

• Essential cookies: These are essential for the platform's core functionality. Without them, login or payment will not work.
• Functional cookies: Used to remember your preferences such as language and theme.
• Analytics Cookies: Used to analyze platform usage and improve our services.
• Security Cookies: Helps identify and flag fraudulent activity.

You can control cookies through your browser settings. However, disabling essential cookies will prevent you from using certain platform features.

7Data Retention & Deletion Policy

Slobaji retains your information only as long as necessary or as required by law:

• Active Account: All necessary information is retained while your account remains active.
• Closed Accounts: Even after account closure, certain information (especially financial transaction records) may be retained for up to 5 years in accordance with legal requirements.
• Marketing Information: If you opt out of marketing communications, related information is promptly deleted.
• Technical Logs: Typically deleted automatically after 3–12 months.

When a data deletion request is submitted, Slobaji acts on it as quickly as possible — though certain information may need to be retained for legal compliance purposes.

8Your rights

As a Slobaji user, you have the following rights:

• Right to Know: You can learn what information we are storing about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may object to the processing of your data for specific purposes.
• Right to Data Portability: You can request a copy of your information in structured format.
• Right to Withdraw Consent: You may withdraw your consent to marketing communications at any time.

9Security Measures

Slobaji uses industry-leading security technology to protect your information:

• SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication for additional security.
• Regular Security Audits: Regular security audits are conducted by independent experts.
• Data Center Security: Our servers are housed in secure data centers with 24/7 monitoring.
• Access control: Staff members have access only to information necessary for their roles.
• Fraud Detection: Unusual activity is monitored in real-time using advanced algorithms.

That said, no medium on the internet is completely secure. We encourage you to keep your account password strong and never share it with anyone.

10Policy Changes

Slobaji reserves the right to update this privacy policy anytime. We will notify you in various ways depending on the nature of changes:

• A notice will be sent to your registered email address whenever significant changes are made.
• A notification will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after a policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay informed.

11Contact & Complaints

For any privacy-related questions, concerns, or requests, please get in touch with us:

• Live Chat: Available directly on the platform (24/7)
• Email: [email protected] (as plain text)
• Complaint form: Available in the platform's Help section

We typically aim to respond within 48 hours. Privacy-related concerns are prioritized.